Grievance Redressal System
Office Memorandum:

For ensuring the transparency and accountability of the Assam Agricultural Competitiveness Project (AACP), “Grievance Redressal Mechanism” is formulated. more...

 

 

Guidelines for Grievance Redressal Mechanism:

The Departments under AACP shall nominate an officer as 'Grievance Redressal Officer' (GRO) to deal with all matters relating to public grievances/ complaints in their offices, both at District and State level. The list of offices where GROs has to be designated is enclosed as ....... more

 

 

List of GROs and Appelate Authority for the Grievance Redressal Mechanism under AACP:

Nodal Officers will be the GROs for the state level offices and Appellate Authority for the complaints received at District/ division level offices

Chief Engineer (Agri.) will be the GRO for the state level office and Appellate Authority for the complaints received at District/ division level offices..... more.......

ASSAM RURAL INFRASTRUCTURE AND AGRICULTURAL SERVICES (ARIAS) SOCIETY